Tickets & Helpdesk Module
For a more intuitive and automated management of customer support and assistance
Have more efficient Management now!
With the Tickets module, you will have access to the entire history and tracking of interactions with your customers, suppliers and other support and helpdesk entities at any time.
Simplify your business management
This OfficeGest module allows:
- Definition of the different types of tasks that are associated with Tickets.
- Configuration of Ticket forwarding rules based on pre-established criteria.
- Defines Priority levels, Departments, SLA, Automatic Responses, Ticket Resolution Modes, among many other features and reports.
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Available in solutions
Extra modules available to support your company's growth
